{
  "type": "edition",
  "site": {
    "name": "Kołczan Książek",
    "language": "pl-PL",
    "url": "https://www.kolczanksiazek.pl"
  },
  "formats": "Każda podstrona ma dwie wersje z tymi samymi danymi: JSON (adres strony + .json) i markdown (adres strony + .md). Do każdego `url` w tym dokumencie można dopisać .json albo .md.",
  "title": "Customer Encounters on Twitter",
  "subtitle": null,
  "url": "https://www.kolczanksiazek.pl/anna-tereszkiewicz/customer-encounters-on-twitter/9788323346579",
  "publisher": "Wydawnictwo Uniwersytetu Jagiellońskiego",
  "publisher_series": [],
  "translators": [],
  "medium": "paper",
  "duration_seconds": null,
  "narrators": [],
  "illustrators": [],
  "cover_artists": [],
  "isbn": "978-83-2334-657-9",
  "pages": 252,
  "published": "2019-01-01",
  "language": "pl_PL",
  "cover": "https://quivercdn.com/covers/wydawnictwo-uniwersytetu-jagiellonskiego/anna-tereszkiewicz/customer-encounters-on-twitter_978-83-2334-657-9.webp?v=2026-08-15%2004%3A18%3A14",
  "json": "https://www.kolczanksiazek.pl/anna-tereszkiewicz/customer-encounters-on-twitter/9788323346579.json",
  "markdown": "https://www.kolczanksiazek.pl/anna-tereszkiewicz/customer-encounters-on-twitter/9788323346579.md",
  "binding": "Softcover",
  "description": "The book presents a discussion of the selected properties of customer encounters conducted on brand profiles on Twitter. The first part of the book discusses social media and their use in corporate communication, with a particular consideration of Twitter. It also defines customer encounters as a...",
  "book": {
    "title": "Customer Encounters on Twitter",
    "slug": "customer-encounters-on-twitter",
    "url": "https://www.kolczanksiazek.pl/anna-tereszkiewicz/customer-encounters-on-twitter"
  },
  "authors": [
    {
      "name": "Anna Tereszkiewicz",
      "slug": "anna-tereszkiewicz",
      "url": "https://www.kolczanksiazek.pl/anna-tereszkiewicz"
    }
  ]
}